Communication Policy

Communication Terms & Conditions

Pakistan Global Alumni Network (PGAN)

Effective: November 6, 2025
Version 1.0
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1. Acceptance of Terms

By providing your contact information (including email address, mobile number or WhatsApp details) to the Pakistan Global Alumni Network (PGAN), you consent to receive communications in accordance with these Terms & Conditions.

Your Consent

Your continued engagement with PGAN—whether through membership, event participation or correspondence—constitutes your acceptance of these terms. You may withdraw consent for any or all communication channels at any time.

To withdraw consent, follow the opt-out procedures outlined below or contact us directly at [email protected].

2. Types of Communications

PGAN communicates with its members and subscribers to share updates, opportunities and community information. Based on your preferences and consent, you may receive messages through the following channels:

A. Email Communications

  • Alumni newsletters and network updates
  • Invitations to events, webinars, reunions and conferences
  • Information about career development, job opportunities and mentorship programs
  • Surveys and requests for feedback to improve our services
  • Important administrative or policy notices (e.g., account updates, policy changes)

B. SMS (Text Message) Communications

  • Event invitations and confirmations
  • Time-sensitive reminders (e.g., "Your session begins in one hour")
  • Critical network alerts and urgent announcements
  • Short essential updates (e.g., registration deadlines)
  • One-Time Passwords (OTPs) for authentication

C. WhatsApp Communications

  • Community updates and announcements
  • Event reminders and links to join virtual meetings
  • Interactive broadcasts and group messages (where you have explicitly opted in)
  • Registration confirmations of events, webinars, reunions and conferences
  • Time-sensitive event reminders (e.g., "Your webinar starts in 1 hour")
  • Critical network alerts and urgent updates
  • One-Time Passwords (OTPs) for authentication
WhatsApp Communications

WhatsApp communications are sent only to individuals who have provided explicit opt-in consent through PGAN's verified WhatsApp Business channel.

3. Frequency of Communications

Message frequency may vary depending on your engagement level, upcoming events and selected preferences. As a general guideline:

Channel Typical Frequency
Email 2–8 messages per month
SMS 0–6 messages per month
WhatsApp 0–8 messages per month

PGAN strives to ensure that all communications are relevant, concise and aligned with your interests as a member of our network.

4. Managing Your Preferences and Opt-Out Rights

Your consent is central to our communication practices. You have the right to modify or withdraw consent at any time using the following methods:

Control Your Communications

You can easily manage your communication preferences or completely opt out from any channel at any time. Your choice will be respected immediately.

  • Email: Click the "Unsubscribe" link at the bottom of any PGAN email
  • SMS: Reply STOP to any message to opt out of further text communications
  • WhatsApp: Send STOPALL to the official PGAN WhatsApp number to unsubscribe from all communications or STOP to be removed from a specific list
  • Support: For assistance, email [email protected] with your request
Important Note

Opting out may limit your ability to receive certain network-related updates or event notifications. Essential account-related communications may still be sent.

5. Data Privacy, Use and Security

Your personal information is handled with the utmost care and in accordance with our Privacy Policy.

Your Data is Protected

We implement industry-standard security measures to protect your personal information. PGAN will never sell, rent or lease your personal data to third parties for marketing purposes.

  • Information you provide is used solely for PGAN-related communications, membership management and program delivery
  • Your data may be securely stored on cloud servers within or outside Pakistan, managed by reputed GDPR-compliant service providers
  • All service providers are bound by strict confidentiality and data-processing agreements to safeguard your information
  • We implement reasonable technical and organizational measures to protect against unauthorized access, disclosure, alteration or destruction of your data

6. Third-Party Processors and Services

PGAN may use trusted third-party vendors to facilitate communications including but not limited to:

  • Email delivery services (e.g., SendGrid, Mailchimp, Amazon SES)
  • SMS and WhatsApp Business API providers
  • Cloud storage and CRM systems (e.g., Google Workspace, Microsoft 365)
  • Analytics and communication tracking tools
Trusted Partners

These processors operate under contractual obligations, ensuring full compliance with applicable data protection standards including GDPR and other international privacy regulations.

7. Liability and Disclaimers

While PGAN employs industry-standard safeguards, it shall not be held liable for:

  • Delayed, failed or incomplete message delivery due to factors beyond its control (including telecom outages, carrier restrictions or spam filters)
  • Data transmission errors or unauthorized access occurring beyond PGAN's reasonable control
  • Any charges incurred from your network carrier for SMS or data usage
  • Content accuracy or timeliness issues arising from third-party information sources
Service Availability

All communications are provided on an "as available" basis and PGAN makes no warranties regarding uninterrupted delivery or service availability.

8. Message and Data Charges

Standard message, call and data rates may apply depending on your mobile carrier and service plan. You are solely responsible for any such charges incurred by receiving PGAN communications.

Carrier Charges

Please check with your mobile service provider for details on messaging and data rates. PGAN does not charge for sending communications, but your carrier may apply standard rates.

9. Non-Affiliation and Content Accuracy

PGAN is an independent alumni-led initiative. Unless explicitly stated, it is not officially affiliated with any government agency, university or institution.

Independent Network

While PGAN strives to ensure accuracy, completeness and timeliness of all information shared, it makes no representation or warranty as to the accuracy or completeness of content provided in communications.

Members are encouraged to verify information independently, especially regarding third-party opportunities, events or announcements.

10. Modifications to These Terms

Terms Updates

PGAN reserves the right to modify or update these Terms & Conditions at any time. Changes will be posted on this page with a revised "Effective Date."

Your continued engagement with PGAN after any such modifications constitutes acceptance of the updated Terms. We encourage you to review these terms periodically.

11. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising hereunder shall fall under the exclusive jurisdiction of the courts of Islamabad, Pakistan.

Contact Us

For any queries, complaints or communication-related concerns, please contact:

Get in Touch

Organization
Pakistan Global Alumni Network (PGAN)
Address
River Road, North Bani Gala, Islamabad, Pakistan.
Phone
+92516160555

By providing your contact information to Pakistan Global Alumni Network (PGAN), you acknowledge that you have read, understood, and agree to be bound by these Communication Terms & Conditions.

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